MerchNow Complaint

MerchNow Complaint


No order conformation to let me know whats going on!!

Ordered my boyfriend some things 7 days ago and the money was taken out of my bank account the same day. I never recieved any kind of conformation of my order even though they said by 3 days it should be sent to my email. I emailed the company about it and they still never emailed me back.

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merchnow518 says: (3 years ago)

We are very sorry for any inconvenience you are having. All orders take 3-5 business days to process before shipment as stated on the website. It is likely the order may still be processing or may be recently shipped. Someone should be getting back to your email shortly regarding the status of your specific order as we are closed over the weekend and currently catching up on emails. Please also feel free to call us for information.

Toll Free: (888)-387-3343

International Customers: +1(518)-458-9563

We are in the office Monday thru Friday, 9AM-5PM Eastern Time.


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