Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
MerchNow Complaint - issues on TWO separate occasions.
MerchNow Complaint

MerchNow Complaint


issues on TWO separate occasions.

About 6 months ago I pre ordered the go radio bundle, which I received 3 weeks after the release of the cd. When I contacted support, they said it was because the pop up paper speakers weren't ready yet. When I received my package, I noticed that they were not in there, so yet again I emailed support. They said that do to manufacturing problems, they'd be sent later and I'll receive an email when they do. In November, I got an email that said they had shipped. After a month of them not arriving, I emailed support and never got an email back. Then FINALLY I received them around the 17th of January.

Now, for the second issue. My boyfriend ordered a t shirt a month ago, and we still haven't received it. For the last 3 weeks it says it has been shipped, but despite numerous emails and calls, we have not been able to get a response from anyone.

Is this any way to run a business?!

Even though they have great merch and preorder packages, I will NEVER order from this company again.

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
WRITE to MerchNow
SUBMIT a ticket
for MerchNow
WATCH videos
for MerchNow
More MerchNow Reviews and Complaints MORE reviews and complaints
for MerchNow


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



merchnow518 says: (6 years ago)

Let me first start by saying that we are very sorry for the inconvenience. The delay on the speakers was unfortunately due to a manufacturing delay. Fearless records did finally send the items to us, and they were then immediately shipped out with an extra quantity of 2 to make up for the delay. As for the new order I would love to take a look into that for you! Please feel free to either email support@merchnow.com or respond on here with the order number. We'd love to give you all of the information on the order. Thanks!

login with Facebook and share your reviews

More MerchNow reviews

Similar reviews



Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team